Visitor’s house rules

– To enter the centre, please buy a ticket at the cash desk and keep it until the end of the visit.
– Be sure to observe the visiting hours. Surcharge for time exceeded 1 min €0.2.
– Ticket sales close at 10:00 a.m. for morning swim and for visiting the water park and sauna centre 30 minutes before the centre closes.
– By purchasing the ticket, all visitors to the centre confirm that they have sufficient physical abilities, skills and health status to use the services offered in the centre. People accompanying children are responsible for the children’s skills and health status.
– Children up to 5 years old (included) can enter the centre free of charge only with an adult who has bought the ticket and share the adult’s locker.
– Children under the age of 12 can enter the centre only if supervised by a person of least 16 years of age who is responsible for the children’s behaviour and safety
– A family ticket includes up to two adults and three children up to 18 years old (18 years included).
– Aqva Hotel & Spa is not responsible for personal belongings or valuables left in the wardrobe or locker or for damaged swimwear.
– If the wristband is lost, the compensation is €10. Wear the wristband in a visible place throughout your stay in the centre. Changing the wristband is not allowed.
– It is forbidden to take the wristband out of Aqva Hotel & Spa, please return it upon departure.

General

– Wash yourself before going to the pool, it is also recommended to wash after swimming.
– Swimwear is mandatory for all swimmers, including small children. It is recommended to swim in traditional swimsuits and swimming trunks. It is not allowed to swim in shorts with pockets. Rivets, studs, zippers and buttons on swimwear are not allowed as they may damage the tube slide.
– Long hair must be tied up, if necessary, ask the service staff for a hair band.
– To prevent unpleasant surprises, the use of a swim diaper is required for children under 3 years old.
– Observe the signs and notices in the centre.
– If you have any questions or problems, contact the service staff – they will help you.
– Move around at a calm pace – running on wet floors may endanger the health of both you and other visitors.
– The changing rooms are shared. Use the changing cabins to get dressed.
– The service staff has the right to make remarks to the visitor about inappropriate behavior and activities.
– Aqva Centre has enough toilets and trash bins – please use them.
– Aqva Hotel & Spa is not responsible for items left in the shower or dressing room.

Sauna and steam

– Dyeing hair, applying various body care products and shaving is prohibited – it is unethical, dangerous and spoils the rented towels and bathrobes.
– After water procedures, dry yourself before entering the dressing room.
– When leaving, return the wristband and rented items to the receptionist.
– It is not allowed to visit the Aqva water park and sauna centre in an intoxicated state.
– It is not allowed to bring food or drinks into the Aqva Centre.
– Smoking, consumption of strong alcoholic beverages or drugs are strictly prohibited in the Aqva Centre.
– The service staff has the right to temporarily or permanently suspend the validity of the ticket without compensation in case of violation of recommendations and house rules.

Reminder for the pool and water park

– Choose a swimming spot or attraction according to your skills and health status, maintain control over your activity. Be considerate of fellow visitors, be attentive to children.
– If necessary, it is possible to use swimming aids.
– When using swimming pool equipment and accessories, treat them kindly and put them back in their place after use.
– Chewing gum in the water park is prohibited.
– In the large pool, follow the lane markings. Pay attention to training and group lessons, do not swim on their lanes. Right-hand traffic applies when swimming in the lanes.
– Swimming is an individual activity – do not cling to fellow swimmers, do not drag or push them.
– Do not swim across lanes, you can change lanes by swimming under the dividers.
– It is prohibited to sit or stand on the lane dividers.
– Diving is allowed only in the large pool. Diving head first is allowed from the starting blocks, diving feet first is allowed from the bathing lanes. Somersaults are not allowed. Jumping into the water is prohibited in the children’s pool and water park.

Reminder for the tube slide

– Use of the tube slide is at your own risk.
– Please slide with your feet first, one person at a time and without additional equipment (goggles, swimming aids, etc.).
– Not recommended for children under 10, pregnant women and people with weak health.
– Always wait for the green light when using the tube slide.
– The depth of water in the brake chute is 20 cm.
– Do not wear glasses or jewelry.
– Ride on your back with feet first.
– The arms must be crossed on the chest.
– Do not ride together with others.
– Do not ride head first.
– Do not ride on your knees.
– Leave the landing area immediately.
The tube slide may damage your swimwear.

Gym etiquette

– To enter the gym, please buy a ticket at the cash desk and keep it until the end of the visit.
– Be sure to observe the visiting hours. Surcharge for time exceeded 1 min €0.2.
– By purchasing a ticket, all visitors to the gym confirm that they have sufficient physical abilities, skills and health status to use the services offered in the centre. The people accompanying children are responsible for the children’s skills and health status.

– Aqva Hotel & Spa is not responsible for personal belongings or valuables left in the changing room or locker.
– If the wristband is lost, the compensation is €10.
– It is forbidden to take the wristband out of Aqva Hotel & Spa, please return it upon departure.
– Visit the gym only in training clothes and indoor footwear. It is forbidden to exercise on the machines in swimwear.
– Children (up to 14 years old) visit the gym only with an adult.
– Visitors to the gym are obliged to put the used equipment back in the designated place, incl. not to leave weights on the bar.
– Ask permission before doing an exercise on a machine that someone else is already using.
– Smoking, consumption of strong alcoholic beverages or drugs are strictly prohibited in the gym of Aqva Hotel & Spa.